vapesmarter.org products can be shipped throughout the united kingdom and internationally for an additional cost to the shipper. For domestic shipping, we use the united kingdom Postal Service. Shipping rates vary based on your order. Products typically ship within 3-5 business days of payment plus 2-3 days for shipping. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. For questions about shipping or to arrange international shipping contact our customer service at firstname.lastname@example.org.
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. vapesmarter.org is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
Return & Exchange Policy
Products can be returned for a full refund if accompanied by the purchase receipt and if they are unopened and unused within 30 days of purchase. Shipping costs are not refundable, and it is the customer’s responsibility to pay for return shipping charges on merchandise being returned to the Company unless the merchandise is defective or is received by the customer in damaged condition.
If the product is opened and used, a merchandise credit will be issued.
About Our Products and Services
The information contained in this Web site is, to the best of our knowledge, true and complete. All suggestions, advice, or tips found here in do not include guarantees on the part of vapesmarter or vapesmarter.org, nor do we accept any liability connected with the use of the information contained in this site. By using this site, you accept ALL terms of the following User Agreement and understand that your use is at your own risk. This user agreement and any disputes arising out of or related to the site shall be governed by, and construed and enforced in accordance with, the laws of the State.
PERSONAL IDENTIFICATION INFORMATION
We may collect personally identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
HOW WE COLLECT AND USE COLLECTED INFORMATION
When you place an order from our website, as part of the buying and selling process, we collect personal information you give, such as name, address and email address.
We may collect and use personal information for the following purposes:
To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site. We may use feedback you provide to improve our products and services.
To process payments. We may use the information Users provide about themselves when placing an order only to provide
service to that order. We do not share this information with outside parties except to the extent necessary
to provide the service.
To run a promotion, contest, survey or other Site feature. To send Users information they agreed to receive about topics we think will be of interest to them.
Email Marketing. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via email.
HOW TO CONTACT US