Vapesmarters Customer Testimonials / Q uestions & Answers
"But don't just take our word for it here is what our customers are saying"
Q. How do I go about Buying one?
A. "journey of a thousand miles begins with a single step" Laozi (c 604 bc - c 531 bc) send us an email with your requirements
Q. What is the cost?
A. That Depends on what you want but it is a fraction of the cost of a high street shop, Prices start from £25
Q. Do you put items for sale on here?
A. Yes if it's for sale you will see a price next to the item.
Q. How can I pay for an Item?
A. I Accept Paypal if its a bespoke Item (made to order there is a deposit of 50% upfront cost.)
Q. Is your work sustainable and is it really handmade?
A. Yes, all my work is made from my own wood or from sheet leather from scratch. All by hand
Q. Do you have a warranty in place?
A. Yes, a standard industry 90-day warranty on vape goods
Q. Do you ship worldwide?
A. Yes, but extra costs are involved for Overseas Postage.
TERMS & CONDITIONS (short)
All Payments are made via Paypal only under goods and services
Paypal payments are protected by the Consumer Contract Regulations 2014, however, the goods if tailored to your needs (i.e bespoke goods are not covered after delivery to be returned if not wanted) but faulty goods are covered up to 90 days after delivery for faults after this time we will continue to support your enjoyment of the product if a fault occurs at a discounted rate
What isn't covered is
Accidental damage, misuse, if the goods have been tampered with or taken apart
Deposits for goods are non-refundable.
Full Terms and conditions available HERE
Nicotine is an addictive substance vapesmarter.org is not held responsible for and injury or illness caused by using any product made by ourselves to help with smoking sensation.
No Product is sent out with Batteries you must comply with the below, vapesmarter.org takes no responsibility for misused batteries or storage
Lithium Battery safety
Lithium batteries can provide extremely high currents and although this is useful in applications where high currents are required, a too-rapid discharge of a lithium battery can result in overheating of the battery, rupture, and even explosion.
NEVER leave batteries unattended when charging.
Never over-tighten atomisers onto your device, screw only until contact is made - then stop.
Don't heat, incinerate or reverse polarity.
Do not over-charge or over-discharge.
Always use the correct charger as recommended and supplied by stealthvape, modmaker, creme de vape or moddog
Always use the exact batteries recommended, do not attempt to economise by buying alternative batteries. The increased risk of an explosive event is not worth it.
Don't use unprotected li-ion/ICR batteries.
Don't charge batteries on wooden or carpeted or other combustible surfaces.
Remove batteries from the charger immediately the light turns green, NEVER leave charging overnight or in unoccupied premises.
Do not charge you mod with the batteries in it unattended or with a car or phone charger
Set freshly charged batteries aside for a couple of hours before using.
Store batteries safely in specially designed battery containers - NEVER loose in your pocket or bag where they could come into contact with other items and cause a dangerous explosive event.
Discontinue using a battery if it fails to retain a charge or looks damaged in any way.
We are not responsible for any damage caused by misuse or mishandling.
Please dispose of batteries safely and according to regulations.
NO Product is sent out with any Battery or E-juice included but read below the safety information
Nicotine is classed as a poison in its pure form, taken in high enough doses, can kill and we are required to supply advice and warnings with this product.
Vaping products may only be sold to existing smokers who are over the age of 18 in the UK, 21 outside the UK Your age will be verified. for more information.
Keep ALL vaping equipment locked away and out of the reach of children and pets.
In case of contact with eyes, rinse immediately with plenty of water.
Use appropriate containment to avoid spillage and/or environmental contamination.
Seek medical advice if you feel unwell.
If you're not an existing smoker, or vaper, or are unsure about using e-cigs, or have a pre-existing health condition, please consult your doctor or physician before using ANY nicotine-containing product.
Sub-ohm (low ohm vaping)
The use of very low resistance atomisers is often referred to as "sub-ohming", because the atomisers and coils used are lower than 1.0Ω.
This is not to be confused with temperature control, where the coil resistances are sub-ohm, but not operating in a true sub-ohm fashion.
Sub-ohming is very popular, but there have been concerns related to battery safety as well as the fact that sub-ohmers tend to vape much more liquid than other vapers, and this increases their exposure to the as-yet-unknown risks related to inhalation of larger quantities of food flavourings.
If you wish to use sub-ohm devices, you must make sure the battery device you are using is fully capable of safely supporting the required drain rate, and features enhanced safety circuitry. NEVER sub-ohm on an unregulated or mechanical device. We strongly recommend you thoroughly research the topic before embarking on any experiments with sub-ohming. Sub-ohm vaping is undertaken entirely at your own risk and we do not accept any responsibility for any damage caused by this activity
Your warranty is invalidated if you use our products in combination with other products or accessories not supplied by us due to the potential for damage caused by unknown incompatibilities. This policy is not designed to force you to purchase only vapesmarter.org products, but to ensure we are not held responsible for inconsistencies or faults caused by products we did not supply.
items including but not limited to bottles and drip tips may not be returned under any circumstances for safety and hygiene reasons.
General wear and tear and user-replaceable parts such as springs, device faults caused by ingress of e-liquid into the circuitry and faults caused by cross-threading parts together are excluded from any warranty offered unless a manufacturing defect is demonstrated.
Removing screws or dismantling devices voids the warranty
full terms and condition here